Information Collection and Use
For a better experience, while using our Services, we may require you to provide us with certain personally identifiable information, including but not limited to tax information in relation to our charities, Social network, Location, personal details, phone number and e-mail.
We will use your personal information for the following purposes:
1. to allow you to fundraise for your selected organisation, individual or purpose;
2. to collect your donation;
3. to provide your donation to your selected organisation, individual or purpose;
4. to establish and maintain your relationship with us;
5. to provide the Services you have requested from us;
6. to make our Services more valuable to you and others;
7. for internal administrative and analytics purposes; or
8. to answer any inquiry you make.
We will disclose your personal information to the organisations or individuals that you have donated to or fundraised for. The personal information we will disclose includes your full name, email address and contact phone number, and we may provide further information in our discretion. We are not responsible for the subsequent use of your personal information by such organisations or individuals, and if you have any concerns about their use of your personal information, please contact them directly.
The Services do use third party Services that may collect information used to identify you.
You can review the privacy policies of these third parties as follows:
As these are third parties, we do not accept any responsibility for any misuse of data and information by them.
In most instances you will be able to make an anonymous donation. However, we may make your name publicly available on our website where you have made a donation or raised funds.
If we are involved in a merger, acquisition or sale of all or a part of our assets we will make your personal information available to the purchaser during this process.
We want to inform you that whenever you use our Services, in a case of an error we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilising our Services, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
The Services do not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their Services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of the Services.
We may send you marketing materials at any time. Marketing material will be in addition to your receipt and a summary of your donations, which are sent in the first few weeks of the financial year.
You may opt-out of receiving this direct marketing through the unsubscribe function that will be made available to you with each direct marketing communication.
We may employ third-party companies and individuals due to the following reasons:
1. To facilitate our Service;
2. To provide the Service on our behalf;
3. To perform Service-related Services; or
4. To assist us in analysing how our Service is used.
We want to inform you that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We store personal information in a combination of computer storage facilities, paper-based files and other records. In so doing, we have taken reasonable steps to protect your personal information from misuse, interference and loss, and unauthorised access, modification or disclosure.
Additionally, we take reasonable steps to destroy or permanently de-identify personal information in accordance with any applicable laws or when it is reasonably deemed that we no longer need it.
The internet is not a secure method of transmitting information. Accordingly, we cannot and do not accept responsibility for the security of information you send to or receive from us over the internet, or for any unauthorised access or use of that information.
Links to Other Sites
These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers as far as possible and only retain the personal information that we are required to keep by law. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
This policy is effective as of 17 October 2022.
TERMS AND CONDITIONS - SUBSCRIBED CHARITIES
By signing this document you’re acknowledging you’re legally able to act on behalf of the organisation named. You warrant that the organisation is a registered charity with the ACNC.
Other than the money back guarantee, Charitabl. subscriptions are non-refundable. To claim the money back guarantee, you must demonstrate evidence that you have complied with the requirements contained in 12 Month Money Back Guarantee Guide. Failure to follow any of the steps contained therein will result in ineligibility for the rebate.
You must maintain charitable status of your organisation for the duration of the term and operate in accordance with the ACNC governance standards where required to do so. In the event your organisation ceases to be a Charity, or there is reasonable reason to believe that you are not abiding by your governance obligations for maintaining your charitable status, it is to be considered a material breach of the agreement, Charitabl may immediately terminate the agreement and no refunds will be given.
General Terms Cont.
Charitabl. is not responsible for the fundraising results achieved through the app. We will work with you in good faith to instruct and educate you on how to get the most out of the app.
Funds are settled monthly into your nominated bank account. Charitabl. will provide you with a monthly report that contains the name, email and phone number of the donor together with the donation amount. Charitabl. remits to you all net proceeds of the donation being gross donation income less bank fees and any other third party costs. Funds will be processed using your organisation’s local currency (AUD).
We will communicate with you about your Charitabl. account, and issue monthy reports electronically via email. You consent to receive, and acknowledge that you agree to receive all electronic communications.
You can cancel your month to month agreement by giving us four weeks notice in writing. Annual subscriptions require six weeks notice in writing prior to the expiration of the annual anniversary date. If not validly cancelled, subscriptions will automatically renew.
Charitabl. also reserves the right to limit or suspend your access to the Service, terminate the Terms of Services or other agreement with you and/or cancel your account, with immediate effect, if in our reasonable opinion you have breached any of the obligations under this agreement.
Personal Data Protection
-the purposes of conducting our business and providing the products and services, or the services of a third party;
- for notifying those donors of continued ways of donating through the app; and
- to comply with our legal obligations.
We report these details to you in a monthly donation report, however, you must ensure you take all reasonable steps to protect this information and otherwise comply with the relevant provisions of the Privacy Act 1988 (Cth). You are responsible for the security of your account and must ensure to keep all passwords confidential and observe all reasonable privacy measures to protect your account from unauthorised access.
Use of Third Party Services
You understand and accept that Charitabl. uses third party providers to assist in the delivery of its services (for example, Payment Gateways). By agreeing to these terms or using these services, you agree to be bound by the Terms of those third parties (where applicable). Charitabl. accepts no liability for your use of these third- party service providers.
Limitation of Liability
To the fullest extent permitted in law, in no event shall Charitabl. be liable for any indirect, incidental, consequential, special, exemplary, punitive, or other damages, whether foreseeable or not, arising out of or relating in a way to the Services, or any related content or information. Your sole remedy is to stop using the services.
You may not assign or transfer these Terms of Service, or any of its rights or obligations without the prior written consent of Charitabl.
No failure on behalf of Charitabl. to enforce strict performance of this agreement shall operate as a waiver of any provision or right Charitabl. has to enforce under this agreement, nor shall any course of conduct between Charitabl. and you or any other party be deemed to modify any provision of this agreement.
Agreement to Arbitrate
Any dispute or difference whatsoever arising out of or in connection with this agreement shall be submitted to arbitration in accordance with and subject to, Resolution Institute Arbitration Rules. Unless the parties agree upon an arbitrator, either party may request a nomination from the Chair of Resolution Institute.
These terms and conditions together with the application, form the entire agreement between us. Charitabl. reserves the right to amend these terms and conditions from time to time, and any amendment to them, unless otherwise required by law, will become effective on the renewal date of your subscription. To the fullest extent permitted by law, where there are inconsistencies with these terms and conditions, these terms and conditions shall prevail.
These terms and conditions together with the application are to be construed in accordance with the laws of New South Wales, Australia and the parties submit to the exclusive jurisdiction of New South Wales, Australia.
This policy is effective as of 1st June, 2023.
Charitabl. The Easy Way To Give
Sydney, New South Wales, Australia
Charitabl. acknowledges the Darug people, the traditional custodians of the land on which we work. We pay our respects to their elders both past and present.
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